Thursday, October 30, 2003
Window shopping isn't what it used to be....
There were 3 separate winows in the living room. They were large... taking up the whole wall. I wanted to replace them with one huge bow window. When we started to take out the old living room windows we were horrified to discover that the wooden beam going across the top of the windows was a split header. That meant that we couldn't remove the stud in between the old windows or the house would collapse. The new window was custom made and already sitting on the truck in front of the house. Un-returnable. We would have to use a hydrolic lift to support the front of the house while the window guys took out the old beam and replaced it with a new header. Tack on an additional $1500. When they took the upstairs window off of the truck I realized that it wasn't the one that I had ordered. I wanted a bay window with casement windows on either side and they gave me double hung sash windows instead. I'm a Christmas decoration freak and I wanted that window to be as unobstructed as possible to display them. The window guys checked. Made a few calls. I was right. If I was willing to take this window instead... they wouldn't charge me for the new header they had to install. And they would put a little roof over the front door... no charge. Ray was immediately agreeable. I was angry and disappointed. Very reluctantly... I finally gave in. When the windows were actually installed and I stood back and looked at them, I was thrilled. I can't believe what a huge difference they make. Good thing I opted to save the money. Now I realize that we will be needing custom window treatments. Poor Ray!
Posted by onmiownnow2 at Thursday, October 30, 2003